Melbourne, Victoria

IT and ERP services for Melbourne businesses

Melbourne is our base. Support is remote first, and on-site visits across metropolitan Melbourne are arranged when the work needs someone in the room.
Talk to us Managed IT in Melbourne

What we do for Melbourne businesses

Four services, each with its own page explaining how it works locally.

Managed IT in Melbourne

Because we are based in Melbourne, Melbourne clients get the full model: remote support for day-to-day requests and on-site visits across the metropolitan area when the work needs someone there, such as network changes, hardware installs or office moves. Reviews can be held in person at your office.
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Managed cybersecurity in Melbourne

Many Melbourne businesses are now being asked about their security position by larger customers, insurers and, for some, state government contracts. We start with an Essential Eight assessment, explain the gaps plainly and run the uplift in an order your team can absorb, with workshops held in person where that helps.
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ERP implementation in Melbourne

Melbourne's manufacturers, distributors and project-based businesses are the typical ERP clients we see: stock in one system, jobs in a spreadsheet and the ledger in Xero or MYOB. Being local, we can run process mapping workshops on-site, walk the warehouse or factory floor and be there for go-live.
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ESG reporting in Melbourne

Melbourne businesses that supply larger Australian companies are increasingly asked for emissions and ESG data. We help you capture it from your ERP, accounting and operational systems so you can answer those requests without a yearly scramble, and we can meet your finance team in person to set it up.
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Working with Melbourne businesses

Melbourne has one of the broadest business mixes in the country. Professional services firms in the CBD and inner suburbs sit alongside manufacturers and distributors in the west and south-east, healthcare and allied health practices across the suburbs, and a large number of family-owned businesses that have grown past the point where one person can look after the IT on the side.

That mix shows up in the IT we see. A firm of accountants needs Microsoft 365 locked down and client files protected. A manufacturer in Dandenong or Laverton needs the office network, the factory floor and the ERP to keep running together. A multi-site practice needs consistent devices and a way to onboard staff quickly. Managed IT is the same service in each case, but the priorities are different, and we set them with you.

For a closer look at how day-to-day IT support is delivered here, see managed IT services in Melbourne.

How we deliver

Delivery

  • Melbourne is where SyncBricks is based. Most requests are solved remotely, because that is quickest for your staff, and we come on-site when the work needs it: network and Wi-Fi changes, hardware installs, office moves, onboarding sessions and planning meetings.
  • We are happy to meet in person before you decide, and regular reviews can be held at your office.

Hours and industries

  • We work on Melbourne time, so business hours are the same as yours.
  • Industries we often see: Professional services, Manufacturing, Distribution and logistics, Healthcare and allied health, Construction and trades.

FAQ

Questions from Melbourne businesses

What does a managed IT services provider in Melbourne do?

A managed service provider (MSP) takes ongoing responsibility for your IT for an agreed monthly scope: a helpdesk for staff, device management and patching, Microsoft 365 administration, backups with tested restores, network and firewall management and regular planning. For Melbourne clients we add on-site visits when the work needs someone in the room.

How much do managed IT services cost in Melbourne?

Managed IT is usually priced per user or per device each month, and the number depends on users, devices, sites, servers, security requirements and support hours. We scope your environment before quoting and keep project work separate. The first conversation is free.

Are you based in Melbourne?

Yes. SyncBricks is based in Melbourne, Victoria. Our Melbourne clients get remote support for day-to-day requests and on-site visits across the metropolitan area when the work needs them.

Do you come on-site in Melbourne?

Yes, when it is needed. Most requests are solved remotely because it is faster, but network changes, hardware installs, office moves, onboarding sessions and reviews are often done on-site. We agree how on-site work is handled as part of your scope.

Which Melbourne businesses do you work with?

Mostly small and mid-sized businesses: professional services firms, manufacturers, distributors, healthcare practices and construction businesses. What they share is that IT has grown beyond what one person can manage on the side.

Can you take over from our current Melbourne IT provider?

Yes. We plan the handover with you, collect the admin access and documentation, and run a short discovery so nothing is lost in the switch. Where the current provider is cooperative, we coordinate with them directly.

Can you help with our ERP as well as IT?

Yes. We also map business processes and implement and integrate ERP systems, so if your IT problems are really system problems, the same team can help with both.

Related

Working with a business in Melbourne?

Tell us what you need help with, IT or business systems, and we will tell you how we would approach it.

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