Managed IT · Perth, WA
Managed IT support for Perth businesses
Managed IT services in Perth
Perth clients often have staff working away from the office or on remote sites, so secure remote access, managed laptops and reliable Microsoft 365 matter more than the office itself. Support is remote first, support hours are agreed around the time difference, and on-site visits are arranged as needed.
Managed IT means one provider looks after the day-to-day running of your IT: your staff have somewhere to send problems, devices are patched and managed, Microsoft 365 is administered properly, backups are checked and restores are tested, and the network and firewall are maintained. We also keep the environment documented and meet with you regularly to plan what comes next, so IT stops being a series of surprises.
We deliver this for Perth businesses remotely first from our Melbourne base, with on-site visits arranged as needed. We do not have an office in Perth.
What is included and who it suits
Included
- Helpdesk for staff, with requests triaged by business impact
- Device management and patching for laptops, desktops and servers
- Microsoft 365 administration, licences and security settings
- Backup and recovery, with restores tested on a schedule
- Network, firewall and Wi-Fi management
- Security baseline aligned to the Essential Eight
- Staff onboarding and offboarding
- Vendor management, IT planning and budgeting
A good fit for
- Small and mid-sized businesses without a full IT team
- Businesses whose IT person is stretched or about to leave
- Owners who want IT documented and planned rather than fixed ad hoc
Perth businesses we often work with
Perth's economy is closely tied to mining and resources, and a large number of Perth businesses are engineering firms, contractors, equipment suppliers and professional services firms that serve the sector. Alongside them are health providers, logistics businesses and a broad base of local small and mid-sized companies.
For the full picture of IT support here, see managed IT services in Perth.
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FAQ
Managed IT in Perth: common questions
Do you provide managed IT services in Perth?
Yes. We deliver this for Perth businesses remotely first from our Melbourne base, with on-site visits arranged as needed. We do not have an office in Perth.
How does managed IT services work for a Perth business?
Perth clients often have staff working away from the office or on remote sites, so secure remote access, managed laptops and reliable Microsoft 365 matter more than the office itself. Support is remote first, support hours are agreed around the time difference, and on-site visits are arranged as needed.
What about working hours in Perth?
Perth is two hours behind Melbourne for most of the year and three hours behind during eastern daylight saving. We agree support hours and maintenance windows that suit Perth working hours as part of your scope.
What does managed IT include?
Helpdesk for staff, device management and patching, Microsoft 365 administration, tested backups, network and firewall management, an Essential Eight aligned security baseline, onboarding and offboarding, vendor management and regular planning reviews. We confirm the exact scope in writing before we start.
How is managed IT priced?
Usually per user or per device each month, scoped to your environment. Project work, such as a migration or a new site, is quoted separately. See our pricing page and managed IT cost guide for how the cost drivers work.
Talk to us about managed IT services in Perth
Tell us where things stand today. We will explain how we would approach it and whether we are the right fit.